The VerifyUGC Trust Score, Explained

A trust score turns a creator's whole track record — verification, completed deals, reviews, reports — into one number you can read at a glance. This is the deep explainer: how the VerifyUGC trust score works on its 0–250 scale, what each tier means, every factor that moves it, and exactly how to raise yours.

What the trust score is

The VerifyUGC trust score is a single 0–250 number that summarises how trustworthy a creator, trader, or buyer is based on verifiable evidence — not vibes. Every member starts at a baseline of 100, and the score moves up or down as real, recorded activity accumulates: identity verification, linked accounts, completed deals, reviews, vouches, courses, on-time delivery, and — on the downside — late deliveries, upheld reports, and denied appeals. Because it's built from things that actually happened (and that staff can confirm), it's hard to fake and easy to trust. Want to see the math live? The trust score simulator runs the exact model.

The six tiers

Scores map to six readable bands so you don't have to memorise numbers:

• Excellent — 225 to 250. A long, clean, heavily verified track record. The top tier of trust.
• Great — 200 to 224. Strongly verified with a solid history of completed deals and reviews.
• Good — 150 to 199. A healthy, trustworthy profile. For most deals, this is the level you want to see.
• Average — 100 to 149. The starting zone. Everyone begins here at 100 — neutral, not a red flag, but not yet proven.
• Bad — 50 to 99. Something is dragging the score down (late deliveries, an upheld report). Proceed with caution.
• Terrible — below 50. Multiple negatives. Treat with serious caution.

A separate state sits outside the scale: a blacklisted account is forced to 0 regardless of any positive history. If someone has been blacklisted for a confirmed scam, no amount of past verification buys it back.

What raises your score

Positive factors each add points, and — crucially — each is capped so no single input can carry an entire profile:

• Verification level — the biggest single lever, worth up to +50. Higher verification = a stronger identity guarantee.
• Linked verified accounts — +5 each, up to +25. Linking your Discord, Roblox, Epic, and other accounts ties your reputation (and any ban) to one identity instead of a disposable alt.
• Confirmed completed deals — +2 each, up to +30. The core proof that you actually deliver.
• Verified reviews received — +3 each, up to +20. Real feedback from real completed deals.
• On-time deliveries / payments — +2 each, up to +20. Reliability over time.
• Courses completed — +2 each, up to +13. Finishing the free trust & safety courses shows you know the rules.
• Vouches received — +2 each, up to +10. Endorsements from other members.
• Platform tenure — +1 per 30 days, up to +10. Longevity counts, but only a little.
• Won appeals — +5 each. Successfully overturning an unfair report restores trust.

What lowers your score

Negative factors subtract, reflecting current behaviour rather than ancient history:

• Late deliveries / payments — −3 each, down to −15. Missing deadlines erodes reliability.
• Staff-upheld reports against you — −5 each, down to −25. These are reports a moderator reviewed and confirmed, so they carry real weight.
• Denied appeals — −5 each. Contesting a valid action and losing signals the original report was sound.
• Blacklist — forces the score to 0, overriding everything else.

A note on false reports: the system rewards accuracy, not volume. A report only hurts the target once staff uphold it, and filing malicious or baseless reports tends to backfire when the resulting appeal is denied. You can't tank a rival's score by spamming complaints.

Why the caps matter

The caps are the whole reason the score is meaningful. Without them, someone could farm one easy factor — say, dozens of fake vouches — and look "Excellent" while having delivered nothing. By capping each positive factor and weighting verification and completed deals most heavily, the model forces a genuinely trustworthy profile to be well-rounded: verified identity, linked accounts, a real history of delivering on time, and clean conduct. That's much harder to fake than any single number.

How to improve your score, fastest first

1. Verify and link first. Completing your verification level (+50) and linking your accounts (+25) is the quickest +75 available, and it's mostly a one-time effort.
2. Deliver, on time. Each completed deal and on-time delivery stacks up. Consistency here is what separates Good from Great.
3. Earn real reviews and vouches. Ask satisfied clients to leave verified feedback after a completed deal — never buy or trade fake ones.
4. Finish the courses. A few hours of the free trust & safety courses is a low-effort, durable boost.
5. Keep your conduct clean. Avoid late deliveries and upheld reports — they cost more per unit than most positives earn.

What score do you need to be trusted?

For most everyday deals, look for Good (150+) in whoever you're dealing with, and aim to get there yourself. Average (100) isn't a warning sign — it's just "new and unproven," so pair it with the rest of the verification checks: read their profile, confirm linked accounts, and search the blacklist. Anything in Bad or Terrible territory means slow down and ask why. And remember the score is one signal among several — combine it with a blacklist check and the creator directory for the full picture.

Frequently asked questions

What is a good trust score on VerifyUGC?

Scores run 0–250 and every member starts at a baseline of 100 (Average). 150–199 is Good, 200–224 is Great, and 225–250 is Excellent. For most deals you want to see Good or above; anything below 100 (Bad or Terrible) means proceed with caution, and a blacklisted account is forced to 0.

How is the VerifyUGC trust score calculated?

Everyone starts at 100. Positive factors add points — verification level (up to +50), linked verified accounts (up to +25), completed deals (up to +30), verified reviews (up to +20), on-time deliveries (up to +20), courses, vouches, tenure and won appeals. Negative factors subtract — late deliveries, staff-upheld reports against you, and denied appeals. Each positive factor is capped so no single input dominates, and a blacklist forces the score to 0.

How do I raise my trust score?

Complete your verification level, link all your real accounts, finish deals and deliver on time, collect verified reviews and vouches from real completed deals, and complete the free trust & safety courses. Avoid late deliveries and upheld reports. Because factors are capped, the fastest gains come from verifying and linking accounts early, then building a steady completed-deal history.

Can my trust score go down?

Yes. Late deliveries or payments, staff-upheld reports against you, and denied appeals all subtract points. Being blacklisted forces your score to 0 regardless of everything else. Filing false or malicious reports can also backfire when the appeal is denied. The score reflects current behaviour, not just history.